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UserTesting Review - Up to $60 per Task, Is It Legit?

Is UserTesting Legit or a Scam? - An Honest Review

There are many survey sites and ways to make money online that end up being scams. So it's normal to wonder - is UserTesting legit or a waste of time?

In this detailed review, we'll take an in-depth look at UserTesting to help you decide if it's worth your time. I have personally been using UserTesting for over 2 years, so I can provide some insights from actual experience as a tester.

UserTesting Sign Up

What is UserTesting?

UserTesting is a platform where you get paid to give feedback on websites and apps. Companies use UserTesting to get feedback from real users to improve their products. As a user tester, your job is to complete tasks like:

UserTesting has been around since 2007 and has a proven track record of paying out over $50 million to real people for their opinions. They work with over 35,000 companies worldwide, including big brands like Facebook, Amazon, and Microsoft. The companies get actionable insights to build better products, and you get paid for sharing your thoughts.

As a user tester, your job is to complete tasks like:

  • Navigating a website or app while speaking your thoughts out loud
  • Answering questions about your experience
  • Providing ratings on specific elements

You give feedback by recording your screen and voice as you complete the tasks. The video and your feedback get sent back to the company. The tasks usually take around 15-20 minutes to complete and pay between $10 to $60 per test.

Is UserTesting Legit?

The short answer - yes, UserTesting is 100% legit!

UserTesting is a real company based in California that's been around since 2007. They work with over 35,000 companies worldwide, including big brands like Facebook, Amazon, and Microsoft.

Tens of thousands of people have provided feedback and gotten paid by UserTesting. You can find many positive reviews online from real users. I have personally earned over $500 from UserTesting over the past couple of years. The pay is fair for the time spent, and payments are always on time.

UserTesting Payment Methods

UserTesting offers PayPal as the single payment method. You must link a valid PayPal account to receive payments. Payments are sent out every Friday for tests completed the previous week. There is a 14-day hold before you get paid, so expect a 2-3 week turnaround.

The 14-day hold is mainly to allow time for quality review. Companies can review your videos and retract payment if the feedback was low quality. I have never had a payment retracted, as long as you follow the instructions and provide thoughtful feedback, your payments will be approved.

How Much Can You Earn with UserTesting?

UserTesting doesn't disclose exact pay rates upfront. They say rewards vary from $10-$60 per test based on test length and type. From my experience, most website tests pay around $10 for 20 minutes of testing. App testing and some special test types pay on the higher end around $30-$60.

You can make a nice side income, but it's not realistic to replace a full-time job. Expect to make $100-$200 per month if you test actively. I usually earn $50-$100 per month from UserTesting by completing 2-3 tests each week. The pay will depend on how many tests you qualify for and complete.

Available Testing Platforms

You can complete UserTesting on Windows, Mac, Android and iOS devices. This makes it easy for most people to participate. They provide free screen recording software you must install ahead of testing. You'll also need a microphone and internet connection.

Who Can Join UserTesting?

UserTesting accepts testers worldwide, but most tests are targeted for English-speakers in the US, Canada, UK and Australia. You must be at least 18 years old to join. There are also language and device requirements for most tests.

UserTesting has a diverse range of tests, so all types of people are needed - both tech-savvy and non-tech-savvy, all ages, backgrounds, and demographics. As long as you meet the minimum requirements, you have a good chance of qualifying for at least some tests.

How to Sign Up for UserTesting

Signing up takes about 10 minutes. Just provide your email on the UserTesting website to get started. You'll go through a short qualifying test where you record a 5 minute video of yourself testing a demo website.

As long as you follow the instructions and speak your thoughts clearly, you'll likely get approved within a day or two. The qualifying test is very easy, it's just to get a sample of your feedback and ensure you understand the process. As long as you speak clearly while navigating the website, you should have no issues getting approved as a tester.

Pros of UserTesting

  • Well-known legitimate company
  • Decent pay for quick tests
  • Easy to get started
  • Flexible - work whenever you want
  • Get paid via PayPal every week

Cons of UserTesting

  • Limited test opportunities
  • 14-day delay in getting paid
  • Must speak thoughts aloud on video
  • Unpredictable pay - depends on availability of tests

Is UserTesting Worth It?

UserTesting is one of the better options out there if you want to get paid for your opinion online. It offers a fun way to pick up extra cash in your spare time. Just don't expect it to be a full-time gig.

If you're comfortable testing on video and speak English fluently, UserTesting is worth a try! I have found UserTesting to be a simple way to make money from home on a flexible schedule. The pay is fair for the time spent, and it's always rewarding to provide input to help companies build better products.

To summarize, yes UserTesting is 100% legit. It's a reputable company that provides a useful service to businesses and an easy way for regular people to earn some extra money. If you qualify as a tester, I highly recommend giving UserTesting a try.

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